Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Gig City Dunedin, we believe online gaming should be enjoyed as a form of entertainment only. It should never be viewed as a way to earn money or solve financial problems. The odds are always in favour of the casino, and losses are a normal part of gaming. Please only gamble with money you can afford to lose.
Age Verification
Online gaming in New Zealand is strictly for persons aged 18 years and over. We take age verification seriously and comply with all local regulations. If you are under 18, please do not use our affiliated casinos. Parents and guardians are encouraged to discuss responsible gaming with young people in their care.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in yourself or someone you know?
- Chasing losses by gambling more to try to recover money lost
- Gambling with money needed for essentials like rent, bills, or food
- Hiding gambling activity or lying about how much you gamble
- Spending more time or money on gambling than intended
- Feeling anxious, irritable, or restless when trying to cut down
- Neglecting family, work, or other responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Using gambling to escape problems or negative emotions
- Failed attempts to control or stop gambling
- Relationships suffering due to gambling habits
If you recognise these signs, help is available. Please reach out to one of the support organisations listed below.
Self-Help Tools & Safer Gaming Features
Responsible online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a given time frame
- Betting Limits: Restrict the size of individual bets
- Reality Checks: Receive reminders during gaming sessions about how long and how much you've been playing
- Session Time Limits: Set automatic breaks or session end times
- Self-Exclusion: Temporarily or permanently ban yourself from accessing casino accounts
- Account Closure: Permanently close your account if needed
Make use of these tools when setting up your account. They are your friends in maintaining responsible gaming habits.
Support Organisations & Helplines
If you or someone you know is struggling with problem gambling, confidential help is available:
New Zealand
- Gambling Helpline NZ: Free, confidential 24/7 support. Call 0800 654 655 or visit www.gamblinghelpline.co.nz
- Problem Gambling Foundation: Support services and resources. Visit www.pgf.nz
International Support Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK Self-Exclusion Scheme): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
If You Need Help, Please Reach Out
Gambling problems are treatable, and recovery is possible. If you are experiencing difficulties with gambling, please don't suffer in silence. Contact one of the support organisations above today. Speaking to someone confidentially is the first step towards regaining control.
Remember: Help is always available, and it's never too late to seek support.